NEWS
2025.11.21
FREE SHIPPING ON RETURNS
※This campaign applies only to orders shipped within Japan.
Starting from orders placed on Friday, November 21, 2025 at 00:00 (JST), we will be offering a Members-Only Free Return Shipping Campaign. We invite you to take advantage of this opportunity to try items on at home with ease.
Starting from orders placed on Friday, November 21, 2025 at 00:00 (JST), we will be offering a Members-Only Free Return Shipping Campaign. We invite you to take advantage of this opportunity to try items on at home with ease.
Campaign Period
2November 21, 2025 (Fri) 00:00 – November 30, 2025 (Sun) 23:59 (JST)
Orders placed during the above period that include eligible items will qualify for free return shipping.
Eligible categories are outerwear, bottoms, and shoes.
Upon receiving your order, you may try the items on; however, please make sure to return them in their original condition with all attached tags (including price tags) intact.
Before using this service, please be sure to review the “Notes” section below.
Notes
This campaign is for members only. Please register for a membership in advance to participate.
Please contact us via the inquiry form within 7 days of receiving the item, including your order number.
If the order number, customer name, or email address does not match the information registered at the time of purchase, we may be unable to process your request.
Eligible items for this campaign are limited to outerwear, bottoms, and shoes.
Please confirm eligibility on each product detail page before placing your order.
This campaign applies only to orders shipped to addresses within Japan.
Important: Returns Cannot Be Accepted in the Following Cases
1.Items returned more than 7 days after delivery
2.Items that have been used or worn
3.Items with detached or damaged tags, labels, or price tickets
4.Items with damaged, stained, or missing packaging (e.g., bags, cases, shoe boxes)
5.Items damaged or soiled due to customer handling
6.Items that have undergone alteration, washing, or cleaning
7.Items purchased outside the ANREALAGE ONLINE SHOP (This includes purchases made at ANREALAGE physical stores)
2November 21, 2025 (Fri) 00:00 – November 30, 2025 (Sun) 23:59 (JST)
Orders placed during the above period that include eligible items will qualify for free return shipping.
Eligible categories are outerwear, bottoms, and shoes.
Upon receiving your order, you may try the items on; however, please make sure to return them in their original condition with all attached tags (including price tags) intact.
Before using this service, please be sure to review the “Notes” section below.
Notes
This campaign is for members only. Please register for a membership in advance to participate.
Please contact us via the inquiry form within 7 days of receiving the item, including your order number.
If the order number, customer name, or email address does not match the information registered at the time of purchase, we may be unable to process your request.
Eligible items for this campaign are limited to outerwear, bottoms, and shoes.
Please confirm eligibility on each product detail page before placing your order.
This campaign applies only to orders shipped to addresses within Japan.
Important: Returns Cannot Be Accepted in the Following Cases
1.Items returned more than 7 days after delivery
2.Items that have been used or worn
3.Items with detached or damaged tags, labels, or price tickets
4.Items with damaged, stained, or missing packaging (e.g., bags, cases, shoe boxes)
5.Items damaged or soiled due to customer handling
6.Items that have undergone alteration, washing, or cleaning
7.Items purchased outside the ANREALAGE ONLINE SHOP (This includes purchases made at ANREALAGE physical stores)